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Just as manufacturing companies strive to run lean to maximize profit
and customer service, so too must an organization's information system.
MFG Systems experts have the tools and experience to help you select
and implement your ERP system in a much shorter time and at a lower
cost than you would expect. We provide support services that are with
you every step of the way. MFG Systems offers a comprehensive array
of services to assist you during selection, implementation and beyond.
We draw on our collective experience in managing hundreds of successful
installations. Our approach is business-oriented and time proven. We
offer a wide-range of services to support your business goals, training
needs, and ongoing support requirements.
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Our Business Services Team can help you plan and execute your project,
achieve your business goals and, finally, quantify the results. Available
services include business white paper, project setup and planning, implementation
assistance, application consulting, and project management. We help
you establish a baseline and take you all the way through ROI measurement.
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Our
Systems Team can help you manage data processing issues throughout the
entire project. We can also provide complete system-use and security audits
and recommendations. These services include Network Design, System Installation,
Software Customization, Technical Consulting, System Integration, System
Upgrades, and Data Conversions to name a few.
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Our Technical Services department provides network design, installation
and support services. With systems engineers that are MCSE and CCNA
certified, we help you create a stable network that is easy to support
and scalled to your needs. We also support your internet and ecommerce
needs, from website design to web-integrated applications for customer
support and integrated order processing.
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Educational services are available on site and can be customized to
fit your needs. With focused training, we greatly reduce the amount
of time to bring your staff up to speed on the product. We will address
all aspects of training including end users and shop floor personnel
if required. Our educational services can also include desktop procedures
tailored directly to your organization. By doing that, when people move
around, you don’t loose the knowledge.
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Based on your desires, we have the ability to provide first contact
telephone support during normal business hours and extended support
after hours. This will allow us to resolve user issues from support
issues and reduce your need for the formal support lines. Our consultants
understand the needs of companies with limited technical resources as
well as those with a full DP staff. Either way, you win.
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